Refund policy
Returns & Refund Policy
We accept returns or replacements only for items that arrive damaged, defective, or incorrect.
Because all items are made to order, we do not accept returns for:
- Incorrect sizing
- Incorrect color selection
- Change of mind (buyer’s remorse)
Damages & Issues
Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us within 30 days of delivery with:
- Your order number
- A clear photo of the issue
Once reviewed, we’ll make it right as quickly as possible.
Refunds & Replacements
If your item qualifies:
- We will first offer a replacement at no additional cost
- A refund will only be issued if a replacement is not possible
Refunds are not provided for:
- Incorrect sizing
- Color selection errors
- Change of mind
Non-Returnable Items
We do not accept returns or refunds for:
- Sale items
- Gift cards
Contact Us
For any return or order issues, contact us at:
vibeessociety@gmail.com